What to Expect from Your Mortgage Broker

Questions You Need to Ask in 2025

Buying a home is probably the biggest financial decision you’ll ever make, and securing the right mortgage is vital. A mortgage broker can be so helpful – and knowing what you can expect from them is more important than ever. Here’s a guide to what they can do for you and the questions you should ask to ensure you’re getting the best possible advice on mortgages.

Key Services to Expect from Your Mortgage Broker

When working with a mortgage broker, you can expect them to:

Give You Access to a Wide Range of Mortgages

A good broker will search across the market, including smaller lenders and deals exclusive to them, to find the best rates and terms for your situation. The best brokers have access to all UK lenders, so be sure to look for one who offers this.

Provide Personalised Advice

Working with a mortgage broker is all about them gaining a deep understanding of your situation. This allows them to tailor their recommendations to suit not just your needs right now, but also your goals for the future.

Simplify the Process

You can expect your mortgage broker to handle much of the paperwork for you, ensuring that everything is in order before being submitted to a lender. You can also count on them to explain all of that confusing jargon and keep the process on track.

Act as Your Advocate

Brokers should negotiate with lenders on your behalf and ensure you’re treated fairly throughout the process. They are there to liaise expertly, bringing their years of experience to the table in a way that you would not be able to.

Questions to Ask Your Mortgage Broker in 2025

Before you commit to a mortgage broker, it’s crucial to ask the right questions to ensure that they are the right partners for you. Here are some of the best things to address with them, although you may of course have questions specific to your situation.

Which Lenders Do You Work With?

Some brokers work with a limited group of lenders, while others have access to the entire market. The latter is more likely to find the best deal for you, so getting a solid understanding of their reach is vital.

What Fees Do You Charge?

Ask for a breakdown of any costs and ensure you understand what you’ll be paying. A great broker will be able to answer all of these questions upfront, giving you total clarity from the start. Reputable brokers often offer a guarantee that means you won’t have to pay if they can’t find you a mortgage.

Can You Help Me Access Specialised Products?

If you’re a first-time buyer, self-employed, or have bad credit, you should ask whether the broker has experience securing the kinds of mortgages that will suit your situation. Most of them do, but some have a really solid bed of expertise to draw upon in these areas.

How Will You Communicate with Me?

Clear communication is key during the mortgage process. Find out how often they will update you and how they will get in touch. Some lenders will schedule regular check-ins, while others will ask you to take a more proactive approach. There’s no right or wrong – whatever works best for you!

What Next?

Using a mortgage broker can make the difference between a smooth home-buying experience and a stressful one. So, get started and ask the right questions today!